1. Introduction

MySushi (hereinafter "We", "Our") is committed to protecting your personal data and ensuring its lawful processing in accordance with data protection legislation. This policy describes how we process your personal data.

2. Data Controller

Data Controller: MySushi

Email: info@mysushi.am

Phone: +374 (43) 737 737

3. Categories of Personal Data Processed

3.1. Identification Data

  • First name, last name
  • Email address
  • Phone number

3.2. Delivery Data

  • Delivery address
  • Additional address details

3.3. Financial Data

  • Payment method information
  • Transaction history
  • Last 4 digits of payment card (without full card number)

3.4. Technical Data

  • IP address
  • Browser type
  • Usage data
  • Cookies

4. Processing Purposes and Legal Bases

4.1. Order Fulfillment

Purpose: Processing, delivery, and fulfillment of orders

Legal Basis: Contract performance

Retention Period: 3 years after contract fulfillment

4.2. Payment Processing

Purpose: Processing and securing payments

Legal Basis: Contract performance, legal obligation

Retention Period: 7 years after payment (for accounting purposes)

4.3. Customer Communication

Purpose: Handling order issues, complaints, and inquiries

Legal Basis: Legitimate interest

Retention Period: 1 year after communication ends

4.4. Marketing

Purpose: Sending marketing materials, promotions, and offers

Legal Basis: Consent

Retention Period: Until consent withdrawal

4.5. Legal Requirements

Purpose: Compliance with legal obligations

Legal Basis: Legal obligation

Retention Period: As required by law

4.6. Website Improvement

Purpose: Improving website and services

Legal Basis: Legitimate interest

Retention Period: 2 years

5. Data Recipients

Your personal data may be transferred to the following categories:

5.1. Service Providers

  • Delivery services
  • Payment processors
  • Server hosting services
  • Technical support

5.2. Legal Requirements

Data may be disclosed when required by law to law enforcement agencies, courts, or other government bodies:

5.3. Business Transfers

In case of business sale, merger, or acquisition, your data may be transferred to new owners:

6. International Data Transfers

Your data is primarily stored and processed within the territory of the Republic of Armenia. If data is transferred to other countries, we ensure appropriate safeguards in accordance with data protection legislation:

7. Your Rights

You have the following rights regarding your personal data:

7.1. Access

You have the right to obtain confirmation as to whether we process your personal data and, if so, to access that data:

7.2. Rectification

You have the right to request correction of your personal data if it is inaccurate or incomplete:

7.3. Erasure

You have the right to request deletion of your personal data in certain circumstances:

7.4. Restriction of Processing

You have the right to request restriction of data processing in certain circumstances:

7.5. Objection

You have the right to object to the processing of your personal data on certain grounds:

7.6. Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format:

7.7. Withdrawal of Consent

When processing is based on consent, you have the right to withdraw your consent at any time:

7.8. Complaint

You have the right to lodge a complaint with the data protection authority if you believe that the processing of your data violates data protection legislation:

8. Exercising Your Rights

To exercise your rights, please contact us:

  • Email: info@mysushi.am
  • Phone: +374 (43) 737 737

We will respond to your request within 30 days:

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption technologies
  • Secure servers
  • Access restrictions
  • Regular security audits
  • Employee training

10. Policy Changes

We may periodically update this policy. We will notify you of any significant changes by posting on the website:

11. Contact Information

For questions, please contact us:

  • Email: info@mysushi.am
  • Phone: +374 (43) 737 737